Lexus

Issues / Challenges

 

• Old poor performing IT kit

• Outdated backup technology

• Limited cyber security protection

• Rising cost of document management and print

• Poor service level from incumbent provider

Objectives

 

• Reduce IT costs

• Modernise IT estate

• Embrace new cloud technologies

• Mitigate risk of cyber attack

Solution

​

Simoda completed an initial IT service review and provided Lexus with a comprehensive strategic IT modernisation plan which was to be delivered over a phased approach in agreement with the Lexus
management team.

 

As part of the plan Simoda migrated all Lexus users from Office 2003 to Microsoft 365 enabling them to utilise advanced features such as Microsoft Teams & Sharepoint. Simoda also replaced PC’s which were end of life and upgraded serviceable devices to the latest specifications required.
 

A critical part of the plan was to ensure that Lexus were protected from the risk of a cyber-attack, this was achieved in phase one of the project to adhere to strict guidelines set by the corporate brand.
 

Simoda now provide Lexus with a full managed service contract which with access to 1st, 2nd, 3rd & 4th line technical support resources.